Shipping Policy

Shipping

Tyre, lubricant:

After purchasing tyre and lubricant you need to send your vehicle to your nearest RSSC for installation. You have to carry order invoice email or the printed copy of the invoice when you come to our RSSC.

Auto service:

After purchasing Auto service you need to send your vehicle to your nearest RSSC for installation. You have to carry order invoice email or the printed copy of the invoice when you come to our RSSC. After checking the order details our assigned service manager will schedule the service with you. For any of our service in the RSSC you don’t need to come physically because you can send your driver with the invoice or order details.

AMC for IPS:

Purchasing of IPS AMC will automatically renew your AMC in our system and will notify you instantly with service extension date. You can print the order details/invoice for future reference. After AMC payment or renewal we will schedule periodic service for you and will send you regular SMS before service time to notify and confirm an appointment date.

Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you replace any product and Rahimafrooz delivers the product to your door, you will have to pay for the shipping. If you pick the product by yourself than no shipping will be charged.

Delivery Time:

1. Your product will be shipped within 6 hours within Dhaka and Chittagong city areas based on your location, traffic condition.
2. Outside City areas delivery time is 3-4 days in normal circumstances and may vary for extreme cases like lockdown, strike and natural disaster.

In case of unavoidable circumstance we will contact you and confirm the delivery time.

Any order placed after 5:00 PM will be delivered next days.

*** Home delivery for minimum order TK. 5,000

Shipping Hours:

Contact Us

If you have any questions on how to return your item to us, contact us through our call center 16213.